Administrative effectiveness

LEVEL:	5
UNIT STANDARDS:	110003 ; 110026 ; 110009 ; 242820 ; 242840
CREDITS:	22
OUTCOMES: Administrative processes in organisations Types of information systems Administrative systems and their use Requirements for useful information Client filing systems Staff resources Systems and subsystems Marketing Human resources Finance Public relations Presentation of information Feedback Upgrade system Classification of information Confidentiality and office logistics Mandates for access of confidential information Ethics and code of conduct Policies and procedures Functions of policies Writing a policy and procedure document Procedures for administrative systems Communicating policies and procedures Manual for policies and procedures What is fraud in the workplace Fraud statistics in South Africa How to create fraud awareness in the workplace How to prevent fraud in the workplace