OUTCOMES:
- Explain the concept of leadership
- Differentiate between the concepts of leadership and management
- Apply leadership techniques to individuals and teams within the work context
- Evaluate the impact of the leadership techniques applied
- Explain the importance of motivating a team
- Apply theories of motivation and group dynamics
- Demonstrate an understanding of self and team members in the workplace
- Implement a plan of action to strengthen the team
- Provide feedback and recognise achievements
- Explain the concept of ethics in relation to ‘moral compass’
- Describe the role of a code of conduct in a work environment according to ethical principles
- Uphold the code of conduct within the work team
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