Course Overview

Course Description

The knowledge and skills that you will gain from this course will enable you to conduct yourself in a professional manner in the workplace.

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Watch the Module Introduction Video Below

            

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Course Features

What you’ll learn
  • Professionalism as part of personal effectiveness
  • Principles for productiveness
  • How your attitude influences the way you interact with the customers
  • Apply the steps to productive work within your work team
  • Ethical behaviour in the workplace
  • Develop a customer mindset
  • What does a professional image entail?
Competence
  • Professionalism
  • Integrity
  • Customer focus
  • Planning and organizing
Assessment
  Online Test
NQF Level
 5
Credits
 Not Credit Bearing 
Study Time
 8 Hours 
Certification
 Certificate of Completion