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E/LMS 9022 People Dynamics
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Welcome
My Growth Activities Book
BANK Code Profiles
Part One: Effective Management
Learning Unit 1 - Effective Management
Learning Unit 2 - Planning
Learning Unit 3 - Delegating
Learning Unit 4 - Giving Instructions
Learning Unit 5 - Time Management
Part Two: Performance Coaching / Learning Unit 6 - Coaching
Learning Unit 7 - Giving Feedback
Learning Unit 8 - Dealing With Poor Performance
Learning Unit 9 - Discipline Do's and Don'ts
Part Three: Having Courageous Conversations / Learning Unit 10 - Having ...
Learning Unit 11 - Listening Techniques
Learning Unit 12 - Assertive Responses
Learning Unit 13 - Emotional Control
Learning Unit 14 - Constructive Disagreement
Model Answers
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