When all mini-business units share the vision, mission and goals of the organisation, this will lead the organisation to world-class performance. A shared vision, mission and goals make it possible for organisations to make the ‘dream’ a reality. Goals for better quality, speed, lower costs etc. must be formulated based on the company goals.
To compile your operational plan, one should first review the company’s vision, mission, values and goals.
Our own values are the borders we have no intention of crossing and we expect others to feel the same way. When they do not, trouble is inevitable.
However, as with individuals, there may be a difference between what the organisation says it values and what it rewards. For example, valuing “long-term relationships with customers” is not necessarily compatible with running sales incentive competitions.
Click here to view a video that explains the mission, vision and values statements.