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Problem Solving
Completion requirements
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The following problem-solving model can be used to solve problems:
- Assess the problem
- Find solutions
- Plan and implement solutions
- Evaluate the result
Click here to view a video on a problem-solving model.
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Phase 1: Assessment |
Phase 3: Plan and Implement Solution |
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Become aware of the problem Gather information about the problem Find the real problem/root cause Formulate the problem and alternative statements Look for the obvious Plan for implantation Find potential barriers Find potential consequences Implement solution Monitor to determine effectiveness and what should be changed or corrected |
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Phase 2: Find Solutions |
Phase 4: Evaluate Outcome |
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Find alternative solutions Gather information about solutions Choose the most effective solution Has the problem been solved? Has the goal been reached? You learn from experience – both from mistakes and successes |