Complaints Not Related to Contractual Violations

Click here to view a video on carrying out an investigation in the workplace.

Not every workplace issue will be related to a contractual violation. For example, there can be conflict between employees, between an individual employee and a supervisor, and even personal problems. These issues do not call for the filing of a grievance. This is because management is not involved, and there is no violation of a contract or agreement.

If you are experiencing one of these issues, you should still talk with your union representative. Even though you won’t be able to file a grievance, your representative may still be able to help you resolve the issue in several ways:

• Connecting you with programmes meant to assist employees.
• Setting up mediation with a trained professional.
• Teaching you techniques for problem-solving.
• Directing you to a union official that may be able to help.

A steward's primary responsibility is enforcing labour contracts, not listening to minor employee complaints.