Problem Solving

When we are faced with a problem we think about it for a few minutes, weigh up the facts and then decide. This is indeed what people do a thousand times every day. The speed with which we make decisions can give the impression that problem-solving is an event, when it is in fact a process.

Most problems are relatively simple and unimportant.

Assumptions of Problem Solving

What are the seven assumptions to problem-solving?

1. Problems are part of life: mastering the process does not mean that problems no longer occur in an individual’s life.
2. Problem-solving is not always a linear process bound by western culture.
3. Problems often have more than one solution.
4. Self-determination is a key to client satisfaction and problem resolution.
5. Problem-solving is learnt.
6. Empowering people to solve present and future problems leads to both immediate and long-term benefits.
7. The problem-solving process may be interrupted or incomplete, personal and environmental factors, as well as changing life circumstances may prevent movement through the process.