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E/LMS 101 Effective Business Writing
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E/LMS 101
Learning Unit 1 - Communication Theories
Measures to Improve Communication Effectiveness
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Measures to Improve Communication Effectiveness
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Communication of clarification of the idea.
Communication should be according to the needs of the receiver.
Consulting others before communication.
Awareness about the language, tone, body postures, and gestures.
Convey information useful to the receiver.
Ensure proper feedback.
Follow up communications.
Be a good listener.
◄ Types of Communication
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Effective Business Writing Pre-Assessment
Why is Effective Communication Important
Definition of Communication
Types of Communication
Click here to complete the Communication Theories Assessment to test your knowledge on the topic.
Functions of Communication in a Business
Direction of Communication
Communication Interactions
Small-Group Networks in The Workplace
Small Groups/Teams
Communication Profiles and Styles
Click here to complete the Communication Techniques Assessment to test your knowledge on the topic.
Introduction
Style of Writing
Tone of Writing
The Process of Business Writing
Choosing the Correct Writing Medium
Standard Operating Procedures (SOPs)
Business Reports
Report Writing Process
Formal Report Format
Short Report Format
Click here to complete the Writing Skills Assessment to test your knowledge on the topic.
Introduction
Purpose of Meetings
Preparation for Meeting
Chairperson
The Secretary
Click here to complete an activity on the qualities and duties of the chairperson and the secretary.
Preparing and Issuing Notices of the Meetings
Preparing the Agenda
How A Meeting Should Be Conducted
Process of Conducting A Meeting
Minutes of A Meeting
Taking Minutes
Click here to complete the Effective Communication in Meetings Assessment to test your knowledge on the topic.
Introduction
Presentation Definition
The Importance of Presentations
Presentation Self-Assessment
Presentation Skills Questionnaire
Presentation Skills Questionnaire Scoring
Preparation - Preliminary Analysis
Presentation Techniques
Preparing the Presentation
Accompanying Materials
Delivery
Venue and Equipment
Click here to complete the Presentation Skills Assessment to test your knowledge on the topic.
Participant Feedback
Click here to complete the Communication Theories Assessment to test your knowledge on the topic. ►
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