The Process of Business Writing

Plan your writing the same way as for an oral presentation.

1. Analyse the audience – to whom am I writing?
2. Determine the focus and purpose – why am I writing?
3. Prepare the topic – research or read about the topic.
4. Collect and organise the information – introduction, body, conclusion.
5. Write – letter, memo, e-mail, standard operating procedure.
6. Ruthlessly re-write.
7. Proof-read and proof-read again.