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The Process of Business Writing

Completion requirements
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Plan your writing the same way as for an oral presentation.

Step 1  - Analyse the audience – to whom am I writing?

Step 2 - Determine the focus and purpose – why am I writing?

Step 3 - Prepare the topic – research or read about the topic.

Step 4 - Collect and organise the information – introduction, body, conclusion.

Step 5 - Write – letter, memo, e-mail, standard operating procedure.

Step 6 - Ruthlessly re-write.

Step 7 - Proof-read and proof-read again.