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Supervisory Essentials
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The Relationship Manager
The Retail Specialist
The Successful Salesman
Young Leaders
Corporate
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E/LMS 405 Coaching and Mentoring
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E/LMS 405
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◄ Click here to complete the mentoring topical assessment to test your knowledge on the topic.
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Introduction
What Is Coaching?
Benefits of Coaching
Click here to complete the coaching topical assessment to test your knowledge on the topic.
Benefits of Nurturing Employees
Click here to complete the what it takes to be a coach topical assessment to test your knowledge on the topic.
On the Job Coaching Process Steps
Phase 1: Preparation
Phase 2: Presentation/Demonstration
Phase 3 - Try-Out
Phase 4: Follow-Up
Keeping Records of on-the-job Coaching
Click here to complete the process for on the job coaching topical assessment to test your knowledge on the topic.
Formal or Informal Coaching Discussion
Goal Setting
Reality Checking
Options
What must be Done?
Click here to complete the coaching employees on goal achievements topical assessment to test your knowledge on the topic.
The Feedback Discussion
Feedback is Relevant to Poor and Good Performance
Feedback Model
Click here to complete the giving specific feedback during coaching topical assessment to test your knowledge on the topic.
Introduction
Mentoring Models
Preparing for The Mentoring Relationship
Activity: Mentor Characteristics
The Mentor-Mentee Relationship
Skills Needed for Mentoring
The Mentoring Process
Click here to complete the mentoring topical assessment to test your knowledge on the topic.
Stride
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