7. Document Analysis

This technique is especially valuable when accurate procedures and other job-related documents are available. Document analysis is a simplified technique for determining required knowledge and skills directly from operating procedures, administrative procedures, and other job-related documents. An SME and a trainer review each procedure or document section or step to determine training program content.

Document analysis consists of the following steps:

• Review the procedure or document and list the knowledge and skills required by a worker.
• Verify the accuracy of the results.