When we are faced with a problem we think about it for a few minutes, weigh up the facts and then decide. This is indeed what people do a thousand times every day. The speed with which we make decisions can give the impression that problem-solving is an event, when it is in fact a process.
Most problems are relatively simple and unimportant.
Assumptions of Problem Solving
What are the seven assumptions to problem-solving?
- Problems are part of life; mastering the process does not mean that problems no longer occur in an individual’s life.
- Problem-solving is not always a linear process bound by western culture.
- Problems often have more than one solution.
- Self-determination is a key to client satisfaction and problem resolution.
- Problem-solving is learnt.
- Empowering people to solve present and future problems leads to both immediate and long-term benefits.
- The problem-solving process may be interrupted or incomplete, personal and environmental factors, as well as changing life circumstances may prevent movement through the process.