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Stages of Team Development

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Teamwork applies to every business today, because without it, we can't serve the big picture. If individuals and companies are going to be successful, we can no longer look at our organisations as departments, divisions or branch offices. We must look at the bigger picture and resolve to work together in ways we may never have done before.

That means we need to cooperate with the competition as well. Think of all the mergers and acquisitions we have seen in the past few years. Your number one competitor today could be your partner tomorrow.

But teamwork doesn't happen by accident. It requires commitment and effort, a willingness to accept the uniqueness of others and an appreciation of diversity. We need to build teams in our companies the same way we build relationships with our friends and co-workers. With team building, we establish ourselves and our companies as reliable, both internally and externally. We then project the same image to our customers, our vendors, competitors and communities.
Probably the most famous teamwork theory is Bruce Tuckman's "team stages model". First developed in 1965, Tuckman's model is widely known as a basis for effective team building and leadership. Used extensively and verified by research, the model recognises the fact that groups do not start off fully formed and functioning but evolve through phases.

Tuckman suggests that teams grow through clearly-defined stages, from their creation as groups of individuals to cohesive, task-focused teams.

Click here to view a video on the team development stages.

Stage 1: Forming

Stage 2: Storming

Stage 3: Norming

Stage 4: Performing

  • Individuals are not clear on what they are supposed to do. 
  • The mission isn’t owned by the group.
  • Wondering where we are going.
  • No trust yet.
  • High learning.
  • No group history - unfamiliar with group members.
  • Norms of the team are not established.
  • People check one another out.
  • People are not committed to the team.
  • Roles and responsibilities are articulated. 
  • Agendas are displayed.
  • Problem-solving does not work well.
  • People want to modify the team’s vision.
  • Trying new ideas.
  • Splinter groups form.
  • People set boundaries.
  • Anxiety abounds.
  • People push for position and power.
  • Competition is high.
  • Cliques drive the team.
  • Little team spirit.
  • Lots of personal attacks.
  • Success occurs.
  • Team has all the resources for doing the job.
  • Appreciation and trust build.
  • Purpose is well-defined.
  • Feedback is high, well-received, and objective.
  • Team confidence is high.
  • Leader reinforces team behaviour.
  • Members self-reinforce team norms.
  • Hidden agendas become open.
  • Team is creative.
  • More individual motivation.
  • Team gains commitment from all members on direction and goals. 
  • Team members feel very motivated.
  • Individuals defer to team needs.
  • No surprises.
  • Little waste.  Very efficient team operations.
  • Team members have objective outlook.
  • Individuals take pleasure in the success of the team-big wins. 
  • “We” versus “I” orientation.
  • High pride in the team.
  • High openness and support.
  • High empathy.
  • High trust in everyone.
  • Superior team performance.
  • OK to risk confrontation.

Action Steps: Forming to Storming

Action Steps: Storming to Norming

Action Steps: Norming to Performing

  • Set a mission.
  • Set goals.
  • Establish roles.
  • Recognise need to move out of Forming stage.
  • Leader must be directive.
  • Figure ways to build trust.
  • Define a reward structure.
  • Take risks.
  • Bring group together periodically to work on common tasks.
  • Assert power.
  • Team leader should actively support and reinforce team behaviour, facilitate the group for wins, creative positive environment.
  • Leader must ask for and expect results.
  • Recognise, publicise team wins.
  • Agree on individual’s roles and responsibilities.
  • Listen to each other.
  • Set and take team time together.
  • Request and accept feedback.
  • Have the vision:” We can succeed!”
  • Maintain traditions.
  • Praise and flatter each other.
  • Self-evaluate without a fuss.
  • Share leadership role in team based on who does what best.
  • Share rewards and successes.
  • Communicate all the time.
  • Share responsibility.
  • Delegate freely within the team.
  • Commit time to the team.
  • Keep raising the bar with new, higher goals.
  • Be selective of new team members; train to maintain team spirit.