Once the choices for moving forward have been agreed to, it is important that the mentee has fully bought into the action if they are to feel confident in completing it. This stage needs to cover the what, when, who (support/involved) and the will to do it. If this is not explored, you may think your mentee has left the session with agreed actions and be surprised to find that when you next meet that nothing has happened!
Some questions that may help are:
Click here to view a video how to coach by using the GROW model.