Benefits of Assertiveness Training

Introduction

Both the individual and the organisation can benefit from a more assertive workforce.

Benefits for the Individual

Because of assertiveness training, the individual will:

• Have more confidence.
• Deal better with difficult situations.
• Experience less fear and feelings of guilt.
• Obtain more desired results.
• Experience less stress because conflict situations are resolved earlier.
• Learn to accept responsibility for his/her decisions.
• Maintain better human relations.

Benefits for the Organisation

Because of the course, the organisation will:

• Have a more effective and self-assured workforce.
• Have better co-operation between sections.
• Benefit, because long-term problems will be resolved earlier.
• Experience more direct communication and less hidden agendas.