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E/LMS 109 Assertiveness
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E/LMS 109
Learning Unit 6 - Assertive Techniques And Strategies
Guidelines for Effective Self-Assertiveness
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Guidelines for Effective Self-Assertiveness
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Document the facts – remind him/her that you have already worked the previous two weekends.
Acknowledge that you understand your boss’s position.
Use repetition: When people try to force you into anything you do not want to do – repeat your position.
Use feeling statements. ‘Angry’ or ‘frustrated’ are powerful emotions that have great force.
Give reasons for your position.
Strive for a win-win position.
◄ Self-assertive Behaviour
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Assertiveness Pre-Assessment
Background
Why is Self Assertive Behaviour Important?
Activity
Assertiveness Questionnaire
Assertiveness Questionnaire Score Interpretation
Click here to complete the what is the person topical assessment to test your knowledge on the topic.
What Is Assertiveness?
Activity
Assertiveness Questionnaire
Interpreting Your Score
Benefits of Assertiveness Training
Aspects of Assertive Behaviour
Misconception About Assertiveness
Types of Assertive Behaviour
Aggression and Passivity
Causes of Aggressive And Passive Behaviour
Assertive, Non-Assertive and Aggressive Behaviour
Reasons For Non-Assertiveness
Click here to complete the what is assertiveness topical assessment to test your knowledge on the topic.
Introduction
How to Communicate Effectively
Listening Skills
Listening Activity
How did you do with the listening activity?
Non-Verbal Communication or Body Language
Characteristics of Assertive Body Language
Components of Non-Verbal Assertive Behaviour
Use of The Voice
Click here to complete the communication skills topical assessment to test your knowledge on the topic.
Introduction
Know Your Rights
Learning to Be Assertive
Basic Steps in Assertive Behaviour
Assertive Communication
Bill of Assertive Rights
Click here to complete the basic steps in assertive behaviour topical assessment to test your knowledge on the topic.
Refusal
Saying No
Requests
Expressing Positive Feelings
Click here to complete the type of assertive responses topical assessment to test your knowledge on the topic.
Self-assertive Behaviour
Guidelines for Body-language to Reinforce your Ass...
Click here to complete the type of assertive techniques and strategies topical assessment to test your knowledge on the topic.
Introduction
Providing Positive Feedback
Positive vs Negative Feedback
Click here to complete the feedback topical assessment to test your knowledge on the topic.
Self-Esteem
Ways to Enhance Self-Esteem
Maslow’s Hierarchy of Needs
Click here to complete the personal characteristics associated with self assertiveness topical assessment to test your knowledge on the topic.
Participant Feedback
Guidelines for Body-language to Reinforce your Ass... ►
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