Introduction

Selecting the right people is critical for the advancement or success of any organisation. Yet, from time to time selection decisions are still made on the basis of inaccurate or incomplete information. In the short term this can result in litigation and cost the organisation a lot of money and affect its image negatively. In the medium and long term, it can result in low productivity, absenteeism and high labour turnover.

Recruiting the right type of employee may take a bit of time and effort. Do not be afraid to think "outside of the box" and be a bit creative or inventive when advertising an available position. Treat each person with respect and do not set unreasonable goals or expectations. You may have to try several different outlets and recruiting techniques before finding the result, and the response, you are looking for.

When recruiting, selecting, staffing and hiring, pick the smartest person you can find. Retention of your best employees starts with your recruiting, staffing and hiring strategies, policies and procedures. Recruiting, testing, selection and staffing are the focus of these resources.

When an employee is selected to be a first line manager, it is always to the benefit of the organisation to ensure that the person was selected according to certain standards and criteria and that the new manager will be coached until he/she reaches a stage where he/she can perform on their own.