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Key Result Areas

Completion requirements
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Key Result Areas (KRA's) group a division/department’s goals and objectives into cohesive and related areas of strategic concern. This ensures that the division’s effort is not a disjointed quest for a multitude of objectives, thus reducing fragmentation and isolation of issues.

The ultimate questions to be asked when testing your KRA’s are:

  • "What is the purpose of my division?"
  • "What are we supposed to achieve?"
  • "How does my department contribute towards the existence of the organisation?"
  • “Will achieving this KRA indicate that we are successful as a department?”

Once you have identified your Key Result Areas, you have to identify specific goals and objectives, which will help you to achieve the department's specific KRA's.