Key Result Areas (KRA's) group a division/department’s goals and objectives into cohesive and related areas of strategic concern. This ensures that the division’s effort is not a disjointed quest for a multitude of objectives, thus reducing fragmentation and isolation of issues.
The ultimate questions to be asked when testing your KRA’s are:
Once you have identified your Key Result Areas, you have to identify specific goals and objectives, which will help you to achieve the department's specific KRA's.