Introduction

Decision-making means the process of selecting the best choices among various options. Every person must make many decisions daily, and the decisions range from simple ones such as what to eat, where to go out for fun, to more complicated and important decisions such as which university to attend, or which major to study. These decisions tend to be personal and only affect one individual at a time. For a top-level manager of a big company, decision-making is another story because his decision can influence hundreds of other employees' lives and can even change the course of a company. Each manager employs a different decision-making model to evaluate their choices and reach the final decision. However, regardless of the models that managers choose, there exist inherent decision-making traps that, if they do not recognise and learn to deal with them, they will suffer from if choosing the wrong course of actions, which can lead to problematic consequences.