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Performance Agreement
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Developing a Performance Agreement for Individual Staff
The individual performance plan is the basis for the performance agreement. The content of this plan is used to construct one component of the performance agreement. Also remember that the performance management process for individual staff forms part of the total performance management process (strategic, department, individual).
The performance agreement contains the following components:
A statement of performance results. Also called Key Result Areas (KRA's). These are the major outcomes the staff member is expected to achieve over a period of 12 months.
Manager’s support. This requires the supervisor to specify how she will assist the staff member to achieve the performance results.
Learning and development plan. This specifies how the staff member will develop the skills required to achieve the performance results and to advance their personal career.
Performance evaluation. This includes the rating that represents the extent to which the staff member has achieved their performance results.
Career plan. An explanation of how this year’s performance and development relate to the overall career objectives of the individual.
Guidelines for Completing a Performance Agreement
The process for establishing the performance agreement with staff is as important as the performance agreement itself. If staff feels aggrieved by the process they are unlikely to be motivated to achieve the targets set.