Tile: Learning Unit 2 - Call Centre Structure | E/LMS 117 Call Centre Operations

Learning Unit 2 - Call Centre Structure
- Call Centres Consists Of... Page
  
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- Employing Call Centre Staff Page
  
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- Nine Top Qualities of a Call Centre Agent Page
  
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- Professionalism Page
  
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- Career Opportunities and Roles in the Call Centre Page
  
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- Click here to complete the structure of a call centre topical assessment to test your knowledge on the topic. Quiz
  
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