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CB13400 Achieve Organisational Performance Standards
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CB13400
PoE Completion
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Introduction
Performance Management
What Is Performance Management Really?
The Purpose Of Performance Management
Is Your Organisation Ready For Performance Management?
Cascading Effective Performance Management
Identifying Performance Objectives and Goals
Performance Contracting
Developing a Performance Agreement for Individual Staff
Obtaining Commitment
Reaching Agreement Can Sometimes Be Difficult
Review all Performance Related Documentation and Information
Prepare Documentation
Reach Agreement on Agenda, Process, Venue and Timing
Review Actual Performance
Practical Review Process Guideline
Performance Assessment Levels / Rating Scales
Regularly Provide and Record Feedback
Reach Agreement
Team Relationships
Additional Competencies To Manage Team Relationships
Delegation, Responsibilities, Authority And Accountability
The Team as a Mini Business Unit
Building Internal And External Networks
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