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The Retail Specialist
The Successful Salesman
Young Leaders
Corporate
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CB13600 Administrative Effectiveness
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CB13600
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Introduction
Administrative Processes In Organisations
Types Of Information Systems
Administrative Systems And Their Use
Requirements For Useful Information
Client Filing Systems
Staff Resources
Introduction
Systems And Subsystems
Marketing
Human Resources
Finance
Public Relations
Presentation Of Information
Feedback
Upgrade System
Introduction
Classification Of Information
Confidentiality And Office Logistics
Mandates For Access Of Confidential Information
Ethics And Code Of Conduct
Introduction
Policies And Procedures
Functions Of Policies
Writing A Policy And Procedure Document
Procedures For Administrative Systems
Communicating Policies And Procedures
Manual For Policies And Procedures
Introduction
What Is Fraud In The Workplace
Fraud Statistics In SA
Fraud Awareness and Prevention
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