Dispatching Stock Effectively

Dispatching goods entail the following actions:

• Receive the order and process.
• Notify pickers to gather goods and bring them to the dispatch area.
• Ensure that the customers are notified of impending delivery – address checked, and any money collected carefully documented so driver cannot overlook it.
• Double check that the goods to be delivered are correct in quantity, description and quality.
• Damaged goods should not be dispatched.
• Regularly check loaded vehicles to ensure packing is satisfactory and only the items to be delivered are in the vehicle.
• Ensure you are satisfied with the appearance of the vehicle and the driver – they create a lasting impression.
• Maintain daily goods delivered records – ensure drivers sign for goods in good order and condition.
• All paperwork should be processed promptly.