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Introduction

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Today’s transformations, unlike those of past years, tend to be fuelled by automation, international competition, increasingly demanding customers, and changes in governmental regulations. These developments generate mergers, acquisitions, new processes, and the search for new ways to provide goods and services faster, cheaper, at higher quality and with less red tape for consumers. The organisations that fail to keep up simply will not survive. We are truly entering a whole new era in the workplace!

These events can be a source of great excitement and opportunity. But change can also contribute to a tremendous sense of insecurity on the part of employees. This, in turn, increases the challenge to all leaders in obtaining commitment, motivation and high performance from workers. This course is one way of providing you with the tools to do that.

Click here to hear more about what to expect in this Learning Unit.