John Paul Kotter is a Professor Emeritus of Leadership at the Harvard Business School and a change management and leadership expert. He is an expert in leadership and change management. TIME magazine listed Leading Change, one of his books in 2017, as one of the "Top 25 Most Influential Business Management Books" of all time.
John Kotter believes that organisational change typically fails because senior management commits a handful of common errors. Kotter recommends eight sequential steps to overcome these problems and implement change effectively.
Click here to learn more about the common errors and the eight steps to Managing Large Scale Change in an Organisation.
The steps explained in the video are summarised in the handout. Click here for a downloadable version.