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Introduction

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Giving effective feedback to employees is a vital managerial skill, but many managers are deficient in it. Giving negative feedback is particularly difficult as it may affect the working relationship.

Withholding negative feedback, however, results in poor performance and stagnation of growth.

Feedback simply refers to any information that a person receives regarding how he/she is seen or perceived by others.

There are three reasons why a manager might give feedback to an employee:

  • To enhance the relationship with the employee.
  • To make a request for behavioural change.
  • To enhance/encourage positive behaviour.