Page
Organisation’s Skills Development Quality System
Completion requirements
View
The QMS should:
- Clearly specify policies, procedures and measures required to ensure skills development services are within limits of acceptable quality
- Ensuring (auditing) that customer requirements are consistently met, allocate responsibilities and authority to achieve quality objectives at team and individual level
- Comply with quality standards of ETQA and relevant legislation
- Indicate how to contribute to national and organisational objectives
- Promote the values described in the Bill of Rights
- Be appropriate and practical (by stakeholders) before submitted for approval.
List of Policies required for an internal Quality Management System:
- Learning Needs Analysis
- Learning Design and Development of Skills programmes
- Design and Development of Learning Solutions
- Implementation of Learning Programmes
- Assessment
- Recognition of Prior Learning (RPL)
- Learner Support and Remedial Action
- Moderations
- Appeal Procedure
- Evaluation and Validation
- Management and storage of results
Click here to view an explanation about the organisation's skills development quality system.