Introduction

Performance management is undoubtedly a significant part of every manager's job. The primary task of managers is to deliver high productivity by using his/her team to reach its potential. Of course, this is far from easy or simple. And periodically, even with effective management, motivated employees and a healthy environment, there will be some employees who are not meeting performance expectations.

How to appropriately react to mediocre performance is one of a manager’s biggest challenges. However, they often resist to dealing with such situations as it often leads to finger pointing, anger and denial, if not done in the right manner. Managing mediocre performance can raise several different issues in the organization, which needs to be tackled with utmost maturity and effective strategies.