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What is Underperformance?

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Underperformance or poor performance can be exhibited in the following ways:

  • Unsatisfactory work performance, that is, a failure to perform the duties of the position or to perform them to the standard required;
  • Non-compliance with workplace policies, rules, or procedures;
  • Unacceptable behaviour in the workplace; or
  • Disruptive or negative behaviour that impact on co-workers.

Underperformance is not the same as misconduct. Misconduct is very serious behaviour such as theft or assault which may warrant instant dismissal. In cases of misconduct employers should seek specific advice about how to proceed before taking any action.