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Model for Constructively Disagreeing

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If you don’t like the idea, say so in a way that does not close down the conversation but, rather provides a way to keep it going. This has three elements.

Like What I do like about your suggestion is….

And What I have a problem with, however is…

Move on What would you suggest…

Example:

A lot of changes have taken place in your office. New equipment is coming in and space is at a premium. Bob has an idea about where to put a printer. He says: Why don’t we put the printer in the training room? This place is getting too cramped to work in.

Jaco replies: What I like about your idea is that it gives us some more useable office space. What I have a problem with is that it won’t be available if someone is using the training room. How would it work if we move some of these filing cabinets, which we don’t use much into the training room and put the printer in their space?