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How Goods can be Purchased in Retail
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The various ways a consumer can purchase goods from the retailer.
Counter Service
As the name suggests, counter service refers to the process of procuring the merchandise over the counter. The buyer does not have an easy access to the merchandise of the store and he can’t pick up things on his own. In such a mechanism, the buyer has to walk up to the counter and ask for his requirements.
Example:
Jewellery Store - Can you go to a jewellery store and pick up things on your own? No. You need to ask the sales person to show you the sample designs for you to finalize something as per your taste and pocket.
Chemist Shop - Chemist shop does not allow the buyers to simply walk into the store and pick up medicines. One needs to walk up to the counter, show his prescription from the doctor to get the medicines from the retailer
Delivery Service
The mechanism of shipping goods to the customer’s doorsteps is called as delivery service. The end-user does not have to walk up to the store to procure his merchandise; instead the goods are directly delivered to his house through various means of transportation. Delivery service is a bonus for the individuals who have an extremely busy life style and do not have enough time to walk up to the store.
Online Shopping
Internet has helped end-users to shop from their homes only. Online shopping sites like Amazon, eBay, etc. provide a wide range of options to the consumers who can order the desired merchandise through internet. Once the payment is done through debit or credit cards, the goods are delivered at the address the customer requests for. The transportation charges however are borne by the consumer himself.
Order Through Telephone
Nowadays several restaurants and eating joints provide an option of ordering food while sitting at home. The food outlets upload their complete menu in the website providing a wide range of options to the end-users. One can easily place his order over the phone and the food is delivered at his doorstep within no time.
Door-To-Door Sales
Door-to-door sales is a process where the sales person travels from one house to the other and prompts the customers to buy the product. He gives the demo of his product and strives hard to convince the individual to buy the merchandise.
Self-Service
In self-service, the individuals have the liberty to pick up merchandise on their own and help themselves.