If you scored 32 or more points, you are an excellent listener - a positive receiver of ideas through listening.
A score of 27 to 31 makes you a better-than-average listener.
A score of 22 to 26 points suggests that you need to consciously practice listening. It is a signal that there are weaknesses that needs to be eliminated.
If you scored 21 points or less, many of the messages you receive are probably garbled and are not likely to be transmitted effectively. By consciously working to eliminate the "never" and "rarely" responses, you should significantly improve day-to-day operations and working relationships.