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The Functions Of Communication In A Business

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Successful communication is a key issue in the business environment but before a manager or employee can start to improve his/her communication skills it is important to first look at the functions of communication in a business.

Not one of these functions should be seen as more important than the others. Almost every communication interaction that takes place in a group or organisation performs one or more of these four functions.

Direction Of Communication

Communication can flow vertically or laterally (horizontally).

Communication is often necessary to save time and facilitate coordination.