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What is Good Customer Service
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Good customer service means helping customers efficiently, in a friendly manner. It's essential to be able to handle issues for customers and do your best to ensure they are satisfied. Providing good service is one of the most important things that can set your business apart from the others of its kind.
To build good customer relationships you need to:
- greet customers and approach them in a way that is natural and fits the individual situation.
- show customers that you understand what their needs are.
- accept that some people won't want your products and concentrate on building relationships with those who do.
- help people - even just letting a customer know about an event that you know they're personally interested in is helpful.
- continue to keep customers aware of what's in it for them to do business with you.
