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Sales Process Steps

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The sales process refers to a sequential series of actions by the salesperson that leads toward the customer taking a desired action and ends with a follow-up to ensure purchase satisfaction. Although many factors may influence how a salesperson makes a presentation in any one situation, there exists a logical, sequential series of actions that, if followed, can greatly increase the chances of making a sale. This selling process involves the following basic steps.

Click here to view a video on selling skills.