Tile: Topic 4 - Communicating with Customers | E/LMS 400 Manage Customer Service

Topic 4 - Communicating with Customers
- Verbal, Written And Visual Presentations Page
  
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- Process of Verbal Communication (SMCR Model) Page
  
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- Communicating with Individuals vs. Groups Page
  
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- Effective Customer Communications Program Page
  
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- Click here to complete the communicating with customers topical assessment to test your knowledge on the topic. Quiz
  
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