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The Response to Change
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No matter how technically or administratively perfect a proposed change may seem, people will make it or break it. The individual and group response can range from total Acceptance to Active Resistance, as outlined on the continuum below:
Resistance to change can be regarded as an emotional/behavioural response to real or imagined threats to an established work routine. Sources of resistance can be categorised by individual and organisational resistance; however, these sources often overlap in change situations.
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