The sales process refers to a sequential series of actions by the salesperson that lead toward the customer taking a desired action and end with a follow-up to ensure purchase satisfaction. Although many factors may influence how a salesperson makes a presentation in any one situation, there exists a logical, sequential series of actions that, if followed, can increase the chances of making a sale. This selling process involves the following basic steps.
Click here to view a video on the eight steps of the sales process.