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E/LMS 207 Selling to Walk-In Customer

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E/LMS 207

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E/LMS 207 Selling to Walk-In Customer

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Price ZAR1150 ZAR

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COURSE OUTLINE

Overview

The knowledge and skills that you will gain from this course will enable you to overcome, understand and adapt a selling attitude.

What you'll learn

What is advanced selling

A selling attitude
Conquer the fear of selling
Customer service vs. selling
Sales process steps
Upselling and cross-selling

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Welcome
Pre-Assessment
Learning Unit 1 - Selling
Learning Unit 2 - Why and When People Buy
Learning Unit 3 - The Sales Process
Learning Unit 4 - Upselling and Cross-Selling
Participant Feedback
My Certificate

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Course Features

Assessment Online Test
NQF Level 5
Credits Non-credit-bearing
Study Time 5 Hours
Certification Certificate On Completion

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Competence

Professionalism
Communication
Results focus
Customer focus
Negotiating
Influencing

Stride

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