Tile: Learning Unit 5 - Customer Service and Relations | E/LMS 117 Call Centre Operations

Learning Unit 5 - Customer Service and Relations
- The Human Business Model Page
  
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- Tips on How to Acknowledge our Customers Page
  
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- First Impressions Are Lasting Impressions Page
  
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- Language Page
  
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- Helpful Hints for Customer Service Page
  
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- Tips and Strategies Page
  
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- What is Good Customer Service Page
  
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- Good vs Poor Customer Service Page
  
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- The Upset Customer Page
  
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- Personal Ways to Handle Stress Page
  
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- Going Above and Beyond Page
  
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- Click here to complete the customer service and relations topical assessment to test your knowledge on the topic. Quiz
  
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